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Rolla Presbyterian Manor honored for 2017/2018 achievements

Rolla Presbyterian Manor received a certificate of recognition from Presbyterian Manors of Mid-America for reaching goals in fiscal year 2018, covering the months of July 1, 2017, through June 30, 2018.

The recognition came through PMMA’s Emerald Awards Program, designed to encourage its 17 locations and 2 hospices to achieve high levels of resident and employee satisfaction, meet financial goals, build philanthropic support for the organization’s mission and meet marketing goals. There are 11 areas measured for the Emerald Awards.

To receive an emerald, a community has to meet its goals in all 11 areas. Certificates of recognition were given out to communities that reached their goals in one or more category.

Rolla was recognized for reaching independent and skilled nursing resident satisfaction goals, achieving a five-star rating from the Centers for Medicare and Medicaid Services and meeting financial performance and professional employee growth goals.

“This recognition is a visible sign of Rolla Presbyterian Manor’s commitment to the mission of PMMA of providing quality senior services guided by Christian values,” said Bruce Shogren, chief executive officer for PMMA.

PHOTO: Bruce Shogren, president and CEO for PMMA, right, and Bill Taylor, COO, left, present Ann Caudill, executive director, with a certificate for reaching goals in five of 11 categories in PMMA’s Emerald Awards.

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