Rolla Presbyterian Manor honored for 2016/2017 achievements
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Ann Caudill, executive director of Rolla Presbyterian Manor, with Bruce Shogren (left), president and CEO of PMMA, and Bill Taylor (right), COO of PMMA[/caption]
Rolla Presbyterian Manor received a certificate of recognition from Presbyterian Manors of Mid-America for reaching goals in fiscal year 2017, covering the months of July 1, 2016, through June 30, 2017.
The recognition came through PMMA’s new Emerald Awards Program, designed to encourage its 17 locations and 2 hospices to achieve high levels of resident and employee satisfaction, meet financial goals, build philanthropic support for the organization’s mission and meet marketing goals. There are 11 areas measured for the Emerald Awards.
To receive an emerald, a community has to meet its goals in all 11 areas. Certificates of recognition were given out to communities that reached their goals in one or more category.
Rolla was recognized for achieving a five-star rating from the Centers for Medicare and Medicaid Services and meeting financial performance goals.
“This recognition is a visible sign of Rolla Presbyterian Manor’s commitment to the mission of PMMA of providing quality senior services guided by Christian values,” said Bruce Shogren, chief executive officer for PMMA.